This demo is best on a laptop.
Get ready for your call with Dana
Dana talked to our assistant on Friday. Here's what she said, and how to run the call.
What Dana told us
In her own words, from Friday's chat with our assistant.
“Each one costs us about a weekend of sales.”
“We've used the same carrier for six years.”
“We'd start with four stores. It needs to be sorted before the holidays.”
Marcus Hale, her CFO, signs off.
Your plan
The three moments that matter most. Say the line, then let her talk.
Open with the late trucks
“Thanks for telling our assistant about the late trucks. Can we start there?”
Get her to put a number on it
“If three late trucks each cost a weekend of sales, what's that across a quarter?”
Offer an 8-week pilot on 4 stores
“Let's run an 8-week pilot on 4 stores and compare the numbers together.”
If she says…
Halden's answers to the pushback you'll most likely hear.
Dana: Your rates are higher than our current carrier.
You: Fair. What does a late truck cost the stores?
Dana: We've used the same carrier for six years.
You: Fine is fair. When a delivery runs late, what does that cost?